Frequently asked questions
Why use Pack to the Future?
We've built the best platform to ship your ecommerce orders. After 15+ years in the industry, we've built Pack to the Future to include every single feature that is missing from your current shipping apps.
Through listening to you, we've built not only the easiest and smartest platform, we've also built it based on some hefty sustainability goals that we are happy to share with you - for free.
How does the free packaging work?
As long as you book your freight through our platform, we'll reimburse you the sustainable packaging. At any time you need to reorder, within a few clicks, we'll send you bulk refills of mailer bags, packing tape, bubble wrap alternatives and labels.
What does it cost to use?
We've got a free forever plan to allow you to test the waters and get access to our feature packed shipping platform. Whether you are just starting out on your eCommerce journey, or you are sending 10,000+ orders a week, it's easy for anyone to integrate and test.
There's no maximum orders and we'll allow you to take advantage of the full suite of AI driven technology to help you save money and make better shipping decisions.
If you want to take advantage of our free sustainable packaging, we have a range of affordable monthly subscriptions which unlock features as well as the free packaging.
Can I bring my own carrier rates to the platform?
Absolutely, on our paid plans, we allow you to BYO carriers. On the free forever plan, we source the best rates for you.
Why will I save money using Pack to the Future?
You'll save money four ways using Pack to the Future.
1. We use AI to reduce your shipping fees
2. We help you remove any hidden costs with end of month overcharges.
3. We have built a smart way around needed to be on the top tiers of Shopify (to use their 3rd party rates calculations in the checkout) and, of course,
4. We offer FREE sustainable packaging, which cuts your operational expenses massively.
We'd calculated that the average merchant (shipping 1,000 orders per month), saves $1,700 when using Pack to the Future.
